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FAQ

ANSWERS? WE'VE GOT THEM.

Here are the questions we are most frequently being asked:

shipping
SHIPPING 

Do you ship internationally? 

Please contact us for the details of the shipping method and freight cost at kcp.polostore@gmail.com.

 

How long does shipping take? 

It depnds on which region and which shipping method.

 

Will I be charged for taxes?

Please check with your local customs for the details.

PAYMENT & WARRANTY

What forms of payments do you accept? 

We accept PayMe, PayNow, FPS, PayPal, T/T and Bank Transfer as well as Cash payments.

 

What are your warranty terms & conditions?

Most of our products will provide 6 months warranty if the damage/breakage was not made by incorrect use. Please check with us of your product warrantee details.

Still got questions? Contact us>

MAINTAINANCE

Always clean your adjustable shaft regularly!
Store your adjustable paddle disassembled if
not used for more than two weeks!

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payment & warranty
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